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Contact us

Every request deserves attention. Send us your message via the contact form, and we will reply carefully as soon as possible.

We answer your questions

We are here to listen and answer your questions carefully.

Creation & manufacturing

How are Eternel Parisien bags designed?

It all starts with a design, then a line, a material, a function. Each bag is designed in Paris by Gilles Rosier. A creation intended to accompany you every day.

Where did the leather used come from?

All our leathers come from European tanneries, rigorously selected for their expertise and traceability. We favour exceptional materials, designed to develop a beautiful patina over time and to accompany each use for a long time.

Press Contact

Initial contact & collaborations

For any contact requests concerning press releases or collaborations, please contact our press office.
ROMCOM: rom@romcom.global, 15 rue de la Paix 75002 Paris

Sales contact

WINDSOR CONSULTING
valeria.martelli@windsor-consult.com
joel.greer@windsor-consult.com
@windsorconsulting

Delivery & Returns

What are the delivery times?

Following your purchase, we will process your order within 72 hours.
The order will then be handled by the selected carrier.

How do I return my product?

Upon receipt of your product, you have 14 days to make your return request.
We invite you to either fill out our order form indicating your order reference or to visit the dedicated page .